Best Buy exec Barry Judge : We’re testing video game trade-in kiosks
As we continue to explore new ways to make our customers happy, Best Buy is moving into the used games market. This week, several of our Dallas and Austin stores will test a kiosk-based model that allows customers to insert their used games into a kiosk that will scan it for functionality, and immediately issue a voucher that is instantly redeemable for a Best Buy gift card. It’s a pretty slick system and one of the few trade-in programs to provide instant gratification; you get the gift card on the spot and can redeem it on anything in the store – not just another game.
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